Refund & Return Policy
Thank you for shopping at sahujidesigner.com
At Sahuji Designer, we take pride in providing high-quality digital design products that are ready to use and fully customizable. Our product range includes CDR, PSD, and PMD templates, covering wedding cards, banners, posters, billbooks, flex boards, and more. All our products are designed to be user-friendly, professional, and print-ready.
We value our customers and strive to provide a seamless shopping experience. This Refund & Return Policy outlines how we handle returns, refunds, and technical support for our digital products.
Returns
Since our products are digital files and are delivered instantly after payment, returns are not applicable. Once a file has been downloaded or accessed, it cannot be returned or exchanged.
To ensure a smooth experience and avoid any issues, we encourage all customers to:
Carefully read the product description – Understand the contents and features of the product before purchasing.
Check software compatibility – Confirm the version of software required (e.g., CorelDRAW, Photoshop) and whether fonts or additional resources are included.
View demo images or videos – If available, these demos provide a preview of the template and help ensure it meets your requirements.
Following these steps will help you select the right product and minimize potential issues.
Refunds
Refunds for digital products are generally not provided, as the files can be instantly downloaded and accessed. However, we understand that technical issues can occur. Refunds may be considered in exceptional cases, such as:
The download link does not work
You are unable to access or open the product due to technical issues
If you experience any of these issues, please contact us within 7 calendar days of purchase. Be sure to include your order ID and a screenshot or description of the problem to help us verify and resolve the issue efficiently.
Once the issue is verified, we will notify you regarding the eligibility of a refund and guide you through the process. If approved, refunds will be issued to your original payment method, though processing times may vary depending on your payment provider.
Technical Support
We are committed to helping you successfully use our products. If you face any issues with downloading, accessing, or editing templates, our support team is ready to assist you.
Guidance on software compatibility
Step-by-step help for editing templates
Troubleshooting download or file issues
Our goal is to ensure that you can use your purchased products without any difficulty.
Contact Us
For any questions, issues, or refund requests, please reach out to us:
WhatsApp: 8318355639 Email: sahujidesigner@gmail.com
We aim to respond promptly and provide solutions so that your experience with Sahuji Designer remains smooth and satisfying.
Final Note
By purchasing from sahujidesigner.com, you agree to our Refund & Return Policy. We encourage customers to review product details carefully and reach out for support whenever needed. Our priority is to ensure that you receive high-quality, professional, and fully functional digital templates that meet your needs.
Sahuji Designer – Creativity, Quality, and Excellence Delivered to You.